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Posted: Monday, February 19, 2018 10:11 PM

Job Description
Our marketing company is looking for a Customer Service Representative who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Representative will be responsible for addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
* Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
* Work on special short:term projects to offer customized support for new products or products at end:of:life
* Monitor the customer satisfaction levels and develop methods for increasing them
* Assist in creating ways for delivering excellent customer service to irate or problematic customers

* High school diploma/GED required (College degree preferred)
* 2+ years experience in a customer service role
* Ability to work well in a team environment
* Strong sense of professionalism and discretion required

If you feel that you are the right candidate, do not hesitate : Apply Today A member of our Human Resources team will be in contact shortly after to discuss further details.
This Business Does Not Do Any of the Following:
:Door to Door Sales
:Business to Business
Company Description
Lets face it : the times have changed and many of the old forms of marketing are not working anymore. In todays new age of technology your marketing campaigns require a new way of reaching customers. At Golden State of Mind Marketing, Inc., we have developed many successful marketing campaigns that can reach your ideal customers.
Golden State of Mind Marketing, Inc. works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in:store and dramatically increase sales for our clients products and services.


• Location: Chico

• Post ID: 9141832 chico is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018